MCQ On Communication Practice Test- 197

By | May 27, 2018

Communication questions for (Human/Buiseness/classroom)

Question 1
Daniel Goleman develops his concept of emotional intelligence by using five characteristics. Which of them is NOT correctly explained?
A
Being self aware means being able to distance yourself from your emotions to avoid reacting too quickly and then being able to deny them so you can keep communication lines open.
B
Managing emotions means recognizing them and expressing them in ways that are appropriate to the situation without letting the emotions control you.
C
Motivating yourself means setting a goal and disciplining yourself to reach it while being able to resist impulses.
D
Handling relationships means being well liked, but maintaining balance so that your own needs are not neglected.
Question 2
Listening is a....skill in communication..
A
verbal
B
Nonverbal
C
formal
D
informal
Question 3
Which of these measurements does not have an abbreviation?
A
Gram
B
Metre
C
Litre
D
Mile
Question 3 Explanation: 
A word indicating measurement which has less than four letters is not abbreviated but there are exceptions like mile.
Question 4
Your friend asks to borrow your car. Recently, you-ve had car problems and have been bombarded by other friends for requests to use your car. You-re not feeling well and just want to go home. You respond angrily to your friend's request, although on other occasions this particular friend has borrowed your car with no problems. Your reaction this time best illustrates which principle?
A
Communication will not solve all problems.
B
No single person or event causes a reaction.
C
Communication does not always require understanding.
D
More communication is not always better.
Question 5
A society is a voluntary organisation.
A
True
B
False
C
It depends on situation
D
sometimes true sometimes false
Question 5 Explanation: 
The statement is true. A society is a voluntary organisation where human beings come together for convenience.
Question 6
One pattern of speech organization is time order, also called
A
spatial order.
B
chronological order.
C
topical order.
D
motivated order.
Question 7
Which of the following interviews is correctly defined?
A
The stress interview is intended to resolve workplace stress between labor and management.
B
The exit interview occurs when an employee's job is terminated and typically occurs by having the employee complete a questionnaire.
C
The goal of an appraisal interview is to ask the employee's coworkers a series of questions to evaluate his/her performance.
D
A disciplinary interview occurs when a problem area has arisen, and management wants to hear the employee's perspective on the problem.
Question 8
The important organizational design tool, the organization chart, was probably the most important contribution was....
A
Henri Fayol
B
Max Weber
C
Frederick W. Taylor
D
Keith Davis
Question 9
A formal report must contain rational information.
A
True
B
False
C
It depends on situation
D
sometimes true sometimes false
Question 9 Explanation: 
The statement is true. A formal report must contain rational information. It should be presented in an organised manner.
Question 10
Who among the following told ''communication is a dynamic process--
A
Andersson
B
Mahatma Gandhi
C
John Litton
D
Terry
Question 11
Efforts designed to build specific media-literacy skills.
A
Structure
B
Participant-driven
C
Ethnocentrism
D
Media literacy interventions
Question 12
The most important aspect of communication-listening, can be improved by
A
Making the attention fully paid
B
Making the communicated material novel-interesting and need-based.
C
Making voice effective and impressive
D
All of these
Question 13
Hybels gives a lot of helpful advice on whether to record an interview or just take notes. Which of the following statements would NOT be advice?
A
If you are videotaping, you can concentrate more on the nonverbal cues of the interviewee.
B
Videotaping allows you to capture precise quotations.
C
It is important to have two microphones so that you can avoid a lot of background noise when videotaping.
D
It is important to get permission from the interviewee to videotape and to inform him/her of your intended use of the videotape.
Question 14
The three major elements of presentation do not include:
A
an audience
B
specific content
C
a presenter
D
visual aids
Question 15
Which of the following is the popular editing software for film/video?
A
Photoshop
B
Indesign
C
Final cut pro
D
VCD cutter
Question 16
Which of these is the first step in the listening process?
A
Stop talking
B
Receiving
C
Interpreting
D
Responding
Question 16 Explanation: 
The first step in the listening process is to stop talking. We must keep quiet when speaker has begun his speech.
There are 16 questions to complete.

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